Shipping policy

At Industry Peptide, we are committed to processing and shipping orders in a timely and professional manner.

By placing an order through www.industrypeptide.com, you agree to the terms outlined in this Shipping Policy.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends, holidays, and periods of high order volume.

Please note that processing times may vary due to product availability, inventory updates, payment verification, or unforeseen circumstances.

Industry Peptide reserves the right to delay, refuse, or cancel any order at its sole discretion.

Shipping Methods & Delivery Times

Estimated delivery times provided during checkout are estimates only and are not guaranteed.

Once an order has been transferred to the shipping carrier, Industry Peptide is not responsible for delays caused by:

  • Carrier disruptions
  • Weather conditions
  • Customs procedures
  • Incorrect shipping information
  • Lost or stolen packages after confirmed delivery
  • Other circumstances outside of our control

Shipping Address Responsibility

Customers are solely responsible for ensuring that all shipping information provided at checkout is accurate and complete.

Industry Peptide is not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply.

Lost, Stolen, or Delayed Packages

Industry Peptide is not responsible for packages that are:

  • Lost in transit
  • Stolen after delivery
  • Delayed by the shipping carrier

Customers are encouraged to contact the shipping carrier directly regarding delivery-related concerns.

If you experience an issue with your shipment, please contact us and we will do our best to assist you.

Order Tracking

Tracking information may be provided once your order has been processed and shipped.

Please allow up to 24–48 hours for tracking updates to become available.

Shipping Restrictions

Customers are responsible for ensuring that products purchased from www.industrypeptide.com may legally be received within their jurisdiction.

Industry Peptide reserves the right to refuse shipment to certain locations or cancel orders that may violate applicable laws, regulations, or company policies.

Damaged Shipments

If your order arrives damaged, incorrect, or incomplete, please contact Industry Peptide within 48 hours of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Photographs of the package and product, if applicable

Approved claims may qualify for a replacement or store credit at the sole discretion of Industry Peptide.

Contact Information

For questions regarding shipping or your order status, please contact:

Industry Peptide
📧 support@industrypeptide.com
🌐 www.industrypeptide.com

Industry Peptide is operated by Industry Research Group LLC.